Solutions

Case Management Software for Strategic Decision Making

Elker's case management software streamlines incident resolution and uses data analytics to help you identify systemic risks, save time, and build a more resilient organisation.

Product showcase: Custom fields

Streamline resolution and risk oversight

1
Automate case creation and tasks, and reduce the time spent on manual data entry.
2
Collaborate securely using built-in case notes and document management.
3
Leverage analytics to understand root causes, take strategic action, and prevent recurring issues.
Features

One platform to manage cases

Intelligent case management
Automated report routing based on issue type and severity, built-in audit trails, and workflow automations
Real-time assessment
Enterprise-grade security
Flexible reporting pathways
Hero image: Corporate whistleblowing tool for prevention of misconduct and business integrity

A data-driven approach to managing risk

The most effective organisations use data to make informed decisions about every aspect of their business, including the health of their workplace culture. Every report of a safety incident, a compliance breach, or a grievance is a critical data point. When captured and analysed correctly, these data points provide a real-time measure of organisational health and risk. The key is having a system that can collect and interpret this information.

Without a dedicated system, incident data remains fragmented across emails and spreadsheets, making it impossible to see the bigger picture. Case management software addresses this directly by consolidating all reports into a single, structured database. It connects disparate events to provide a holistic view of your organisation's health, highlighting recurring problems and areas of risk. This clarity enables leaders to shift from reacting to individual issues to strategically addressing the root causes, improving culture and strengthening the business.

Elker is the leading case management solution for forward-thinking organisations wanting to build a proactive and transparent workplace culture. Our system empowers you to move beyond reactive problem-solving by identifying and addressing systemic risks before they escalate. By transforming sensitive reports into clear data and actionable insights, Elker provides the foundation for continuous improvement and a safer work environment for everyone.

Seamless stakeholder coordination

Streamline communication between reporters, case managers, HR, legal, and leadership teams. Automated notifications and role-based permissions keep all stakeholders aligned while maintaining confidentiality.

Product showcase: Secure internal sharing and permissions settings

Exportable reports

Extract case data in multiple user-friendly formats for analysis or sharing. All exports maintain security protocols while enabling collaboration with internal teams or external advisors.

Exportable reports: product showcase

Customisable workflows

Configure case management processes to match your organisation's unique requirements. Adapt the platform to integrate with existing protocols rather than altering your team's workflow.

Triage and case management tools

Integrated training programs

Deliver case management training through the platform. Modules ensure staff understand compliance and trauma-informed case management processes.

Training and onboarding: product showcase

Frequently asked questions

See Elker in action

Meet Elker video thumbnail

Safeguard your data with the highest security standards

  • ISO 27001 certified
  • SOC2 attested
  • AES-256 encryption for data in transit and at rest
  • Regional data hosting to meet local data privacy requirements
  • Third-party security audits and penetration testing
ISO 27001 CertifiedSOC 2 Verified
GDPR Certified
Interested to find out more?

See how Elker can help with compliance and build a culture of accountability and trust in your organisation.