Key outcomes
Fill the gaps in your response to members and your people
Over 85% of Organisations don't properly centralise data from feedback
Improve the efficiency of your team and experience of your members
Over 75% of clients and members don't know where to take their reports, suggestions or feedback
Avoid costly expenses when things go unreported
Over $10m - the Cost of PR, legal and investigation costs where early response was missed
Flexible features for anonymous reporting, surveys and case management
Elker's modules and key features can be packaged to suit your requirements
Tell us anything
A simple and powerful channel for listening when people want to talk about the good, the bad or the ugly.
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Report Together
Safety in numbers. Sometimes it's easier coming forward when you know you're not alone.
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Surveys
Follow up anonymously on the effectiveness of new changes and iniatives, or keep track of how reporters feel their matters are being managed.
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Whistleblowing
A secure, compliant channel to capture disclosures, identify whether whistleblowing protections apply and manage them through their lifecycle.
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Case Management
Equip your team with a lean and powerful tool to manage reports and feedback as they come into the system
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Analytics
Gain insight into all your reporting channels and identify trends for active response. Automated and custom analysis available.
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Complete the puzzle
Already have Teams, Slack or Culture Amp?
You’ve got your internal communications and surveys covered. Elker complements these tools by creating a safe place to report issues and reach resolution.
Already have an EAP?
EAPs are extremely useful for providing support on a range of issues and referral to services. However, EAPs often can't provide advice on navigating workplace issues, and they are not the place for new ideas for the business.
Already have a whistleblowing tool?
You’ve got the pointy end covered. Elker complements your whistleblowing system by creating a pathway for early intervention on issues before the whistle blows.
Roadblocks to reporting
- In-person and email are not confidential.
- Different departments and processes for different issues can often feel impenetrable.
- Fear of retribution or judgement is common.
- Unclear who it will be passed onto and what happens next.
- Lack of transparency in the response, and a lack in confidence in the capacity of the sector to respond.
A better experience with Elker
- Know you are in the right place with accessible and dedicated reporting pathways.
- Control your privacy with optional anonymity.
- Opt-in or out of follow-up.
- Choose your responder or be directed to the person most informed to handle your matter.
- Stay in touch, seek advice or progress the matter further with encrypted two-way chat.